Refund policy

We want you to love every piece you order from Little Honeycomb Co. If something isn't quite right, we're here to help.

RETURN WINDOW

You may request a return within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.

ITEMS THAT CAN'T BE RETURNED

- Items that have been worn, washed, or damaged after delivery

- Items marked final sale

- Hair accessories and bibs, for hygiene reasons

PARTNER BRAND PRODUCTS

Many of our pieces come from small partner brands that ship directly to you. Returns are handled through us but sent back to the brand that shipped them, so please don't mail anything back until we've approved your return and sent instructions. Items sent back without approval may not be refunded.

HOW TO START A RETURN

1. Contact us within 14 days of delivery with your order number and the item(s) you'd like to return.

2. We'll confirm eligibility and send return instructions.

3. Ship your item back within 7 days of approval.

RETURN SHIPPING

Return shipping is the customer's responsibility unless the item arrived damaged, defective, or wasn't what you ordered.

EXCHANGES

Since our pieces ship from different partner brands, we can't offer direct exchanges. Please return the original item and place a new order.

DAMAGED OR WRONG ITEMS

Contact us within 7 days of delivery with your order number and a photo, and we'll make it right with a replacement or full refund, including shipping.

REFUNDS

Once your return is received and inspected, refunds go back to your original payment method within 5 to 10 business days. Original shipping charges are non-refundable unless the return is due to our error.

We're a small, mom-run shop, and we'll always do our best to take care of you.